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Data Protection Declaration

1. Name and Contact Details of the Responsible Party (Data Controller)
ABZ Sprachendienst GbR
Albert-Einstein-Str. 10
48431 Rheine
Germany

Authorised Representative: Dipl.-Jur. Beate Bauer
Phone: +49 (0)5971 80 18 195
Fax: +49 (0)5973 900 706
e-mail: info(at)abz-sprachendienst.de

Contact details for the data protection officer:
If you have any questions about data protection, please contact the responsible party/data controller directly


2. Scope and Purpose of the Processing of Personal Data
2.1 Accessing the Website
When this website is called up, data is automatically sent to the server of this website by the internet browser used by the visitor, and stored in a log file for a limited period of time. Until automatic deletion, the following data will be stored without any further entry by the visitor:

  • IP address of the visitor's terminal,
  • date and time of access by the visitor,
  • name and URL of the page accessed by the visitor,
  • website from which the visitor arrives at the website (so-called “referrer URL”),
  • browser and operating system of the visitor's terminal device, and the name of the access provider used by the visitor.

The processing of this personal data is justified in accordance with Article 6(1) sentence 1 letter f of the DSGVO. The data controller has a legitimate interest in data processing for these purposes:

  • to establish the connection to the website quickly;
  • to enable a user-friendly use of the website;
  • to recognise and guarantee the security and stability of the systems, and
  • to facilitate and improve the administration of the website.

This processing is expressly not carried out for the purpose of gaining knowledge about the person visiting the website.


2.2 Contact Form
Visitors can send us messages using an online contact form on the website. In order to receive a reply, at least a valid e-mail address is required. All further information can be given voluntarily by the inquiring person. By sending the message via the contact form, the visitor consents to the processing of the transmitted personal data. The data will only be processed for the purpose of processing and responding to inquiries via the contact form. This is done on the basis of voluntary consent pursuant to Art. 6(1) sentence 1 letter a DSGVO. The personal data collected through the use of the contact form will be automatically deleted as soon as the request is completed and there are no reasons for further storage.

3. Further Transmission of Data
Personal data will be transmitted to third parties if

  • in accordance with Article 6(1) sentence 1 letter a of the DSGVO, the data subject has expressly consented to this;
  • the disclosure pursuant to Art. 6(1) sentence 1 letter f DSGVO is necessary for the assertion, exercise or defence of legal claims, and there is no reason to assume that the data subject has an overriding interest worthy of protection in not disclosing his/her data;
  • there is a legal obligation for the data transmission in accordance with Art. 6(1) sentence 1 letter c DSGVO, and/or
  • this is necessary for the fulfilment of a contractual relationship with the data subject pursuant to Art. 6(1) sentence 1 letter b DSGVO.

In other cases, personal data will not be passed on to third parties.


4. Cookies
So-called “cookies” are used on the website. These are data packets that are exchanged between the website server and the visitor's browser. These are stored when visiting the website by the devices used (PC, notebook, tablet, smartphone, etc.). In this respect, cookies cannot cause any damage to the devices used. In particular, they do not contain viruses or other malware. Information is stored in the cookies that can be accessed in each case in connection with the specifically used terminal device. Under no circumstances can we obtain direct knowledge through them of the identity of the visitor to the website.
Cookies are largely accepted according to the basic browser settings. The browser settings can be modified so that cookies are either not accepted on the devices used, or so that a special message is displayed before a new cookie is created. However, it should be noted that the deactivation of cookies may result in not all functions of the website being usable in the best possible way.
The use of cookies serves to make the use of our website more comfortable. For example, “session cookies” can be used to determine whether the visitor has already visited individual pages of the website. After leaving the website, these session cookies are automatically deleted.
Temporary cookies are used to improve user-friendliness. They are stored on the visitor's device for a temporary period. When you visit the website again, it is automatically recognised that the visitor has visited the page previously and which entries and settings were made, in order not to have to repeat them.
Cookies are also used to analyse visits to the website for statistical purposes and to improve the service. These cookies make it possible to automatically recognise, when you visit the website again, that the website has already been called up by the visitor previously. Here, cookies are automatically deleted after a specified period of time.
The data processing by cookies is justified for the above-mentioned purposes in order to protect our legitimate interests pursuant to Art. 6(1) sentence 1 letter f DSGVO.

5. Website Analysis Services, Tracking
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies” which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will shorten your IP address within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Please note that the code “gat._anonymizeIp();” has been added to Google Analytics in order to ensure anonymous collection of IP addresses (so-called “IP masking”).
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use all functions of this website. You can also prevent Google from collecting the data generated by the cookie which is related to your use of the website (including your IP address), and from processing this data, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html

6. Google Maps
This page uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To enable you to use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing representation of our online offers, and providing an easy means of finding the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6(1) letter f DSGVO.
You can find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.


7. Google Web Fonts
This site uses so-called web fonts provided by Google to display fonts in a uniform manner. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6(1) letter f DSGVO.
If your browser does not support web fonts, a default font is used by your computer.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.


8. Your Rights as a Data Subject
If your personal data is processed during your visit to our website, you as the “data subject” are entitled to the following rights within the meaning of the DSGVO:
8.1 Information
You may request information from us as to whether your personal data is processed by us. No right to information exists if the provision of the requested information would violate an obligation of confidentiality or if the information must be kept secret for other reasons, in particular because of the overriding legitimate interest of a third party. Exception to this: There may be an obligation to provide information if your interests outweigh the confidentiality interest, in particular taking into account impending damages. The right to information is excluded if the data is stored only because it may not be deleted due to legal or statutory retention periods or serves exclusively purposes of data protection or data protection control, provided that the provision of information would require a disproportionately high effort and processing for other purposes is excluded by suitable technical and organisational measures. If in your case the right to information is not excluded and your personal data is processed by us, you can request information from us about the following:

  • purposes of processing;
  • categories of your personal data processed;
  • recipients or categories of recipients to whom your personal data is disclosed, in particular recipients in third countries;
  • if possible, the planned duration for which your personal data will be stored or, if this is not possible, the criteria for determining the storage duration;
  • the existence of a right to rectification, deletion or limitation of the processing of personal data concerning you or a right to object to such processing;
  • the existence of a right of appeal to a data protection supervisory authority;
  • if the personal data has not been collected from you as the data subject, the available information about the origin of the data;
  • the existence of any automated decision-making, including profiling, and meaningful information about the logic involved as well as the scope and desired effects of automated decision-making;
  • if necessary, in the case of transfers to recipients in third countries (unless the EU Commission has decided on the adequacy of the level of protection pursuant to Art. 45(3) DSGVO), information on the appropriate guarantees provided for the protection of personal data pursuant to Art. 46(2) DSGVO.

8.2 Correction and Completion
If you find that we have incorrect personal data relating to you, you can ask us to correct this incorrect data immediately. In the case of incomplete personal data concerning you, you may request the completion.

8.3 Deletion
You have a right to cancellation (“right to be forgotten”), provided that the processing is not necessary to exercise the right to freedom of expression, the right to information, or to fulfil a legal obligation or perform a task which is in the public interest, and one of the following reasons applies:

  • The personal data is no longer necessary for the purposes for which it was processed.
  • The basis of justification for the processing was exclusively your consent, which you have revoked.
  • You have objected to the processing of your personal data, which we have made public.
  • You have objected to the processing of personal data not made public by us and there are no overriding legitimate reasons for the processing.
  • Your personal data has been processed unlawfully.
  • The deletion of personal data is necessary to fulfil a legal obligation to which we are subject.

There is no right to deletion if the deletion is not possible or only possible with disproportionately high effort in the case of legal, non-automated data processing due to the special type of storage, and your interest in the deletion is minor. In this case, restriction of processing takes the place of deletion.

8.4 Limitation of Processing
You may request that we restrict processing if one of the following reasons applies:

  • You dispute the accuracy of the personal data. In this case, the restriction may be required for the time it takes us to verify the accuracy of the data.
  • The processing is unlawful and instead of deletion you request the restriction of the use of your personal data.
  • We no longer need your personal data for the purposes of processing, but for asserting, exercising or defending legal claims.
  • You have filed an objection pursuant to Art. 21(1) DSGVO. The restriction of the processing can be demanded as long as it is not yet clear whether our justified reasons outweigh your reasons.

Restriction of processing means that personal data will only be processed with your consent or for the assertion, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest. Before we remove the restriction, we have a duty to inform you.

8.5 Data Transferability
You have a right to transferability of data, provided that the processing is based on your consent in accordance with Art. 6(1) sentence 1 letter a or Art. 9(2) letter a DSGVO, or based on a contract to which you are a contracting party and the processing is carried out using automated procedures. In this case, the right to data transfer includes the following rights, provided that this does not affect the rights and freedoms of other persons: You can ask us to give you the personal data you have provided to us in a structured, common and machine-readable format. You have the right to pass this data on to another data controller without hindrance on our part. If technically feasible, you can request that we transfer your personal data directly to another data controller.

8.6 Objection
If the processing is suspended under Article 6(1) sentence 1 letter e of the DSGVO (performance of a task in the public interest or in the exercise of official authority) or under Article 6(1) sentence 1 letter f of the DSGVO (legitimate interest of the data controller or a third party), you have the right to object at any time to the processing of personal data related to you for reasons arising from your particular situation. This also applies to profiling based on Article 6(1) sentence 1 letter e or letter f DSGVO. After you have exercised your right of objection, we will no longer process your personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
You may at any time object to the processing of personal data relating to you for direct marketing purposes. This also applies to profiling in connection with such direct advertising. After you have exercised this right of objection, we will no longer use the personal data concerned for direct marketing purposes.
You have the option of informing us of your objection informally by telephone, e-mail, fax, or by sending it to the postal address listed at the beginning of this data protection declaration.

8.7 Revocation of Consent
You have the right to revoke your consent at any time with effect for the future. The revocation of consent can be communicated informally by telephone, by e-mail, if necessary by fax or to our postal address. The legality of the data processing, which is based on consent until receipt of the revocation, is not affected by the revocation. After receipt of your revocation, the data processing which was based exclusively on your consent will be stopped.

8.8 Complaint
If you believe that the processing of personal data concerning you is unlawful, you may lodge a complaint with a data protection supervisory authority responsible for the place of your residence or work or for the place of the alleged infringement.


9. Status and updating of this data protection declaration
This data protection declaration is dated 25 May 2018 and we reserve the right to update the data protection declaration in due course in order to improve data protection and/or adapt it to changes in official practice or case law.

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